delivery & returns


FREE SHIPPING in Belgium on all orders from €35 / to the Netherlands, Luxembourg and Germany on all orders from €40

Hi there!

Placing an order is super easy and you can check the shipping costs for your order in the cart on the checkout page, just add your name, adress and country and the total shipping cost will be calculated for you.


Guide prices below:


BELGIUM

Letterbox mail € 3

Parcel track & trace € 6,90

FREE SHIPPING ON ALL ORDERS FROM € 35


NETHERLANDS, LUXEMBOURG, GERMANY

Letterbox mail € 5

Parcel track & trace € 10

FREE SHIPPING ON ALL ORDERS FROM € 40


REST OF EUROPE

Letterbox mail € 7,5

Parcel track & trace depending on destionation


WORLD

Letterbox mail € 9,5

Parcel track & trace depending on destination


How can I pay?

We accept payment by bank transfer, Paypal and all major credit/debit cards through our secure checkout .


When will my parcel arrive?

Everything is sent to you from the desk of pink cloud studio and packed with care in strong cardboard boxes or envelopes. Within Belgium you should receive your order within 2-4 days. Within Europe allow up to 5-7 days and the rest of the world allow up to 21 days.

Returning my order?

You may withdraw your order by notifying us within 14 days from the day that you received the ordered products.


1. Send us by email a withdrawal notification containing your name, address, e-mail address, the order number and a specification of which products that the withdrawal relates to.


2. Download and print here the official return form. This return form is - completed and signed - to be sent together with the returned products.


3. You must then also, immediately and within 5 working days from the date of the withdrawal notification, return the withdrawn products to us at your expense. You are responsible for the condition of the products during the shipment back to us and we therefore strongly recommend that you send these well packaged, in good condition and in their original box and/or packaging.


To read the full "right to withdrawal" policy, just click here.

Returning adress:

pink cloud studio

Crius Consulting bv

Werbrouckstraat 45

BE - 2020 Antwerp

FOLLOW US ON

SHIPPING BELGIUM


Letterbox € 3

Parcelpost €6,90


Free shipping from € 35 

CONTACT


Werbrouckstraat 45

BE - 2020 Antwerpen

info@pinkcloudstudio.be

+32 473 472 319

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